Kent County Council have launched a new opportunity for passengers to tell Kent County Council about their experiences of using the bus services.
They have a new Bus Feedback Portal available at www.kent.gov.uk/busfeedback where people can provide details on their experiences of the services they use.
This information can then be used by the council to try and improve services through its Quality Bus Partnerships and conversations with bus operators.
Please do use this to report any issues with the 59 bus.
The bus pilot is still running and residents are encouraged to use it.
***UPDATE APRIL 2021***
A Kent County Council inspector attended to monitor the bus service. The inspector agreed that the service is poor and Kent County Council have apologised. Kent County Council have been in contact with Arriva. Arriva will be monitoring the service and Kent County Council have a meeting next month with them to discuss. Residents are encouraged to contact the Clerk if the service remains poor or alternatively use the link above to contact Kent County Council directly.